Refund Policy Home Study & Licensing Courses Refunds: Due to the nature of home study courses, we will only accept courses returned within 3 days of receipt in original condition.  There will be a $10 restocking fee and no refund on shipping and handling fees. 3 - 90 Days: Student may sell their course back to their recruiting manager or another student upon notification of the transfer to the JEL office by fax (941-739-9979) or email johngold@jelce.com with the new manager/student's name, address and phone number and the original student's information. Classroom & Adjuster Boot Camp Up to 14 Business Days Prior to Class: Return of monies paid in less a $75 cancellation fee. 7 - 13 Business Days Prior to Class: 50% refund of monies paid in. 6 Business Days to Start of Class: No refunds, however monies may be applied to future class. Note: The Adjuster Boot Camp deposit of $350 and the $495 Tuition Assistance deposit is non-refundable. Due to our policy of keeping the classes small, there is minimal chance of refilling a seat that is cancelled. Any monies paid in over the deposit are refunded as described above. Deposits can be used toward any future class. Refunds are processed within 30 days of written request. Fax request to 941-739-9979 or email to johngold@jelce.com                                                                                                             JEL Classroom & Adjuster Boot Camp Cancellation Policy At JEL we endeavor to never cancel a class, however under certain circumstances such as below minimum participation, an act of God, hurricane, instructor illness, injury or an unforeseeable problem at Florida State College that makes the room unavailable, we may be forced to cancel. We will make every attempt to contact the student by phone and email upon cancellation and reschedule the student to the next scheduled class. Refunds are only granted if class is cancelled due to minimum participation and the student cannot attend a future class. This refund does not include the Adjuster Boot Camp deposit of $350 or the $495 deposit for Tuition Assistance.   Privacy Notice This privacy notice discloses the privacy practices for www.jeltraining.com. This privacy notice applies solely to information collected by this Web site. It will notify you of the following: What personally identifiable information is collected from you through the Web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct inaccuracies in the information. Information Collection, Use and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Web site: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the Web site, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 941-739-9977or via email at johngold@jelce.com.